Sky Broadband is provided by Sky UK in the United Kingdom. It all started in October 2005 when Sky UK acquired ISP EasyNet. During that time, EasyNet had invested a lot in Local-loop unbundling (LLU) which provided Sky the opportunity to access 232 unbundled telephone exchanges.
This newly purchased company was under the name Sky Broadband. In October 2007, Sky was able to acquire one million customers and even claimed that they have gained one new customer every 40 seconds. Sky’s customers have reached to 2.3 million in September 2009 and 4 million in July 2012. According to Sky, their customers have risen to 6.1 million by January 2017.
In March 2013, Sky was able to acquire Telefónica UK, which operates under the brands of O2 and BE. The initial purchase was £180 million with an additional of £20 million when all the customers from Telefónica UK will be moved to Sky Broadband and telephone services. Because of this deal, Sky broadband became the second-largest provider in the UK, behind BT.
Sky broadband has continuously developed its service offering more deals and packages. In 2012, Sky launched their first fibre broadband products which provide speeds of up to 58Mbps.
Sky Broadband offers their new 18-month minimum terms that consists of separate contracts for Sky Broadband and Sky Broadband Boost. After the 18-month contract, the standard prices will be applied which is £25 per month for Sky Broadband Essential, £32 per month for Sky Broadband Superfast, and £5 per month for Sky Broadband Boost.
Sky Broadband Essential
This deal is only available to those who are residing in Sky Network Areas only. It gives you an average download speed of 11Mbps and an average upload speed of 0.8Mb. If you are a new customer, then you do not have to pay for the set-up fee. However, if you are an existing Sky Broadband and Sky TV customer, then you need to pay £10 for adding Sky Broadband Essential.
Sky Broadband Superfast
Anyone can avail this deal as long as they are living in Sky Fibre Areas. It has an average download speed of 59Mb and an average upload speed of 18Mb. But keep in mind that the speeds may differ by location. You can enjoy the fastest Sky Fibre service which is available in the area where you live.
Just like the Sky Broadband Essential, new Sky Broadband customers do not have to pay for the set-up fee while existing Sky Fibre and Sky TV customers will have to pay a fee of £10 for the set-up fee of adding Sky Broadband Superfast. However, for non-Sky Fibre customers, they need to pay £50 for adding Sky Broadband Superfast.
Sky Broadband Boost
You can only avail the Sky Broadband Boost if you are a Sky Broadband Essential customer or a Sky Broadband Superfast customer. The extra payment for evening and weekend engineer visits is waived. The remote line monitoring may comprise of up to 90 second daily outage. Every time a full outage of 30 minutes or more will occur, Sky Mobile customers will be given 2GB of data which will be credited to their Sky Piggybank. However, you can only avail three credits per calendar month and only 18 credits for your 18-month contract. Credits will be applied after 24 hours.
Sky Broadband Buddy
Sky Broadband Buddy app is needed if you are using internet on your iOS or Android devices. Be sure to activate your Sky Broadband Buddy app before using it. Sky also recommends that you should use an anti-virus software so your devices can be protected every time you connect to the internet.
This can only be availed by Sky Broadband Superfast customers. You will be able to enjoy a money back guarantee in case the download speed of your Sky Hub will fall below Sky’s Guaranteed Minimum Download Speed during the first 30 days of your subscription. Keep in mind that the actual speeds are eventually lower. You need to check your speed regularly. For additional information, you can visit sky.com/speedguaranteehelp.
Generally, you will have to pay a delivery charge of £9.95 for your Sky Broadband router. The speed of your broadband may vary depending on your location. Sometimes the speed of your internet may be affected by external influences such as internet congestion and home wiring. On the other hand, Wi-Fi speeds may vary based on the device that you are using. Sky Broadband has no traffic management policy. For more information about usage policies and other details, you can refer to sky.com/shop/terms-conditions/broadband.
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